Please read through our booking conditions carefully.

Provisional Booking
All bookings made by us will be considered provisional until availability has been confirmed and the required deposit has been received.  Should Your requested safari or the preferred accommodation or travel dates be unavailable at the time of your booking, we will try to find a suitable Similar alternative for you, which still enables you to be in the Kruger National Park during the day, but may result in accommodation beingAvailable, within close proximity to the park.

Rates amendments
Nhongo Safaris reserves the right to amend the quoted rate in the event of preferred accommodation being unavailable, fluctuations in exchangeRate or unforeseen price increases by third party suppliers like the National Parks Board, accommodation providers or the government.

Deposit
A deposit of 35% of the full price is required at the time of making your booking.  If we fail to receive your deposit within 7 days, you’re provisional Reservation will lapse.  A booking can only be confirmed on receipt of your deposit.

Balance
The balance of your safari is payable 30 Days prior to your arrival in South Africa. If your safari falls within the 30 days of arrival we Need the full amount paid for your safari.  All transaction fees, including wire transfer costs, credit card fees of an additional 5%, cash deposit Fees, foreign conversion fees and bank routing fees are for your account.  The full quoted amount needs to clear into our account.

Cancellation
Should you need to cancel your booking for any reason; the following cancellation fees apply, regardless of the reason for cancellation.Cancellation more than 60 days prior to departure – 15% of the full price. Cancellation 60 days or less prior to departure – 35% of the full price. Cancellation 40 days or less prior to departure – 100% of the full safari price.Third parties that we have paid already, any lodge, hotel or supplier may have higher cancellation penalties, in which case the third parties Cancellation policies will apply.  Your travel plans are made entirely at your own risk and Nhongo Safaris will not accept responsibility for any Missed flights, flight cancellations, delays, lost baggage, overbooking’s, transport or traffic delays, vehicle breakdowns, accidents, poor weatherConditions, illness, family matters or any other circumstances that may necessitate cancellation or amendments to your travel plans.  PleaseEnsure you have adequate travel insurance in place to cover for any eventuality.

Changes to confirmed bookings
Changes to confirmed bookings can be requested at a fee of R200 per change per person, in addition to the possible rate amendments that may result from such changes (e.g. a change of dates may result in a change of rates).  Changes will only be made if the change is possible and does’Not inconvenience other clients.

Changes made by us
Every effort will be made to provide the accommodation, services and activities as described and quoted to you.  In the unlikely event that Unforeseen circumstances necessitate a change in the program (i.e. accommodation availability within the Kruger National Park) we will notify youAs soon as is reasonably possible and discuss suitable alternatives with you.  We cannot be held responsible for adverse weather conditions, trafficProblems, vehicle breakdowns and any other unforeseen circumstances that may lead to cancellation of certain activities.  We reserve the right to Change accommodation, vehicles, transport, meals and other program details as conditions dictate, and will always aim to offer an alternativeOf similar value should any changes be necessary.

Excluded Items and spending money please take careful note of what is included and what is excluded fro the price.  Your quote and booking confirmation will stipulate which itemsAre included and excluded in the price.  Unless otherwise stated, items that are normally excluded are your international flights, airport taxes,Visas, and border crossing costs, certain meals, alcoholic drinks, personal expenses, gratuities and optional extra activities.  Please ensure that You have enough spending money in cash to pay for these items as needed.  Payment for optional extras should be made in cash.

Foreign currency can readily be exchanged at the airport and in most banks.  Tipping is optional and will be

left to your own discretion.

Insurance
All clients are required to arrange their own comprehensive travel insurance and medical emergency insurance.  Please add yourInsurance details on the booking form.

Health requirements
No compulsory vaccinations are required for travel to South Africa, but if you plan to visit other destinations in Africa as well, pleaseConsult with your travel clinic or doctor regarding vaccinations.  We recommend that you take anti-malaria tablets as prescribedBy your doctor, pharmacist or travel clinic.  If you suffer from medical conditions that may affect you or your participation on this safariPlease inform us about this on your booking form.  You are responsible for bringing any prescription medication you may need.We accept no responsibility for any medical conditions, illnesses or related incidents that may occur during your safari, even if we have beenFully informed about your condition.

Indemnity
Nhongo Safaris and its staff accept no, liability or responsibility for any damage, injury or loss of any kind whatsoever, including butNot limited to death, disability, injury, property theft, or damage, missed flights, missed accommodation, cancellation of your safari or any otherSuch incident as may arise on your safari.  By completing this form and booking your safari you agree that you are aware of the inherent risksAssociated with travel and you further agree to indemnify Nhongo Safaris from any claim or liability which may result from any kind of loss,Injury or accident which may occur during or after or as a result of your safari.  You are participating on this safari entirely at your own risk.

Travel documents
It is your responsibility to ensure that you have all your necessary travel documents, including passport (valid for at least 6 months beyond dateOf  safari), visas, cash or traveller’s cheques, flight tickets and insurance policy.  Please read your booking confirmation document carefully and Bring it along on your safari.

Behavior
You are expected to act within the confines of the law and take your fellow travellers into consideration.  If you behave in such a way as toEndanger our staff or other passengers or cause damage to property; we reserve the right to terminate your safari without further liability.

Expectations
We will discuss your expectations with you in the process of booking and conducting your safari, and will strive to meet them as far as is realistically Possible, but we make no guarantees with regard to expected weather, game viewing or animal sightings, exact travel times, or any other Unpredictable factors that may affect your expectations or safari experience.  We are proud of our excellent reputation and will do our best toOffer you the best possible safari experience.